Recent Research: 82% of organisations feel they manage performance ineffectively

Global Edge recently contributed to the latest XpertHR Survey which examines the extent of underperformance within organisations and its underlying causes, and identifies the most effective ways to tackle the issue.

The results demonstrate that the issue of underperformance continues to be wide-spread within organisations and the extent of this concern has changed very little since 2008.  It’s interesting to note that the most important aspect to this is manager competency and confidence in having ‘performance conversations’.

Here are some of the highlights from the results:

• 82% felt their company managed the performance of their staff, at all levels, ineffectively, if at all.
• 95% of employers say that the predominant issue in ensuring the ongoing improvement of performance is the competence and confidence of managers.
• 44% of employers report that a lack of feedback conversations within their organsiations is a major impediment to success.
• 81% of employers operate a ‘formal’ performance management process, whilst only 14% have an ‘informal’ one.
• There is an increasing trend to adopt a more collaborative, approach to managing performance as opposed to formal appraisal meetings (provision of feedback up 9% and coaching by 15%).
•  90% of employers say they have an ‘issue’ with underperformance whilst only 4% feel they have been very successful at tackling it.
•  Capability is the most common poor-performance issue (74%)